How the CMTS Model Works
CMTS delivers human capital through domain-specific service blocks aligned to Technology & Engineering, Software & Applications, Web & Digital Platforms, and Data & Informatics. Service blocks are not interchangeable across domains. All domains operate together as an integrated system.
CMTS does not replace central IT capabilities. It helps ensure those capabilities are implemented, coordinated, and sustained within research environments.
Delivery Model
CMTS offers a sustainable operating model through two structured approaches using service blocks. Service blocks represent 52 hours of work within a defined domain. They are used for project-based work, defined initiatives, and other scoped technical needs.
One-Time Projects
A One‑Time Project is a scoped, time‑bound engagement where CMTS applies service blocks to deliver a defined set of outcomes with a clear beginning and end.
Ongoing Management
Ongoing Management is an engagement model where CMTS applies service blocks to maintain, secure, and continuously manage technology environments over time.
These represent different types of work, not different pricing models.
Domains of Management
Each domain contributes to the broader management of research environments through specialized work aligned to research needs. The domains operate within the CMTS system-of-systems. Service blocks in each domain are specialized and not interchangeable with other domains.
Technology and Engineering
Manages research instruments, infrastructure, and related systems used in active research environments.
Work may include provisioning coordination, configuration, compliance alignment, lifecycle management, and integration with research data environments.
This helps research systems remain stable, compliant, and usable without pulling researchers into technical or compliance overhead.
Software and Applications
Manages research software, applications, and digital systems used to carry out research work.
Work may include application development, system integration, automation, platform configuration, and ongoing support for research-specific tools and workflows.
This helps researchers operationalize tools, automate processes, and manage workflows without building or maintaining separate solutions on their own.
Web and Digital Platforms
Manages research websites and digital platforms that need to remain accessible, sustainable, and aligned with institutional requirements.
Work may include website development, accessibility remediation, platform management, content structure support, and lifecycle maintenance.
This helps research websites stay accessible, secure, and sustainable while supporting dissemination, grant requirements, and public engagement.
Data and Informatics
Manages research data environments, analytics, and informatics workflows across research programs.
Work may include data pipeline development, data management support, analytics enablement, platform integration, and alignment with governance and compliance requirements.
This helps researchers manage, analyze, and operationalize data without needing separate technical staff or isolated solutions.
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If you are planning, building, or supporting a research environment, CMTS can help align the right expertise to your needs.
