About Us
Access to specialized technical services
Research teams often spend valuable time navigating technical complexity, finding the right expertise, and managing infrastructure that falls outside their core focus. The Center for Managed Technology Services (CMTS) addresses this by providing direct access to specialized technical expertise across our service domains.
An approach for scalable solutions
Rather than requiring every research group to build separate technical capacity on its own, CMTS brings that expertise, the specialized human capital, together in one place. This makes the technology support more accessible, consistent, and scalable across programs and institutions.
Less overhead, more research
For researchers, that means less time managing technical challenges and more time focused on research, collaboration, and outcomes.
For institutions, it means a more sustainable way to support research environments with coordinated expertise and more informed long-term planning.
How We Work
Collaborative scoping and consultation
Before work begins, the CMTS team consults with the research group to understand the project’s needs, scope, and complexity. This step ensures we recommend the right technical domains and the appropriate service level for your work.
Service Blocks: modular, expert support
Your project is matched with one or more service blocks. Each service block represents 52 hours of work within a specific technical domain. Our coordinated system-of-systems approach means you benefit from specialized expertise and seamless collaboration across all domains.
Sustainable, transparent pricing
Service blocks are priced at $3,900 each, charged on a cost-recovery basis. This means you pay only what it costs to deliver your project. This ensures sustainable and transparent pricing from beginning to end.
Service Block Model
Standardized Unit
1 Block
A 52-hour CMTS Service Block may be allocated across any of our domains as a single unit or multiple units, depending on a project’s need.
Measurable Effort
52 Hours
Our goal is to give you access to specialized technology support without increasing your overall research costs. You pay for real people doing real work on your project, nothing more.
Transparent Cost
$3,900
CMTS operates on a cost-recovery basis, meaning we only charge for the actual work we do. We don’t mark up prices or add hidden fees.
Two Paths for Leveraging Service Blocks
CMTS offers two structured approaches using service blocks. They are used for project-based work, defined initiatives, and other scoped technical needs.
Ongoing Management
Ongoing Management is where CMTS applies service blocks to maintain, secure, and continuously manage technology environments over time.
One-Time Projects
A One‑Time Project is a scoped, time‑bound engagement where CMTS applies service blocks to deliver a defined set of outcomes with a clear beginning and end.
Our Values and Principles
Mission
Support research environments through coordinated expertise delivered across defined technical domains.
Vision
Advance a research ecosystem where technical support is coordinated and sustainable.
Guiding Principles
- People before tools
- Strong research support depends on the people who plan, implement, maintain, and improve technology environments over time. Tools follow from that.
- Sustainability over short-term fixes
- Research environments need support that can adapt as staffing, funding, technology, and institutional priorities change over time.
- Compliance built into the work
- Accessibility, security, and related requirements are addressed as part of the work, not added as a separate step at the end.
What technical challenges is your research facing?
Connect with a CMTS team member today and let us help you find the right solutions.
