How CMTS Services Work
CMTS offers structured human capital through its service block model to support research environments across multiple domains.
Service blocks provide a predictable way to plan technical support for one-time projects, recurring needs, and long-term operational work. This cost-recovery model helps align support with research demand while keeping roles, responsibilities, and expectations clear.
CMTS does not replace central IT capabilities. It helps ensure those capabilities are implemented, sustained, and aligned within research environments.
Technology and Engineering
This service supports research workstations, instruments, and infrastructure used in active research environments.
Work may include provisioning coordination, system configuration, compliance alignment, lifecycle management, and integration with research data environments. Support is designed for operational execution and long-term sustainment, especially where research needs do not fit standard enterprise patterns.
This helps research teams maintain stable, compliant, and usable technical environments while reducing the operational burden that can pull time away from research activities. It also helps centrally managed tools and services function more effectively in real-world research settings.
Software and Applications
This service supports research software, applications, and digital systems that help research teams carry out their work.
Work may include application development, system integration, automation, platform configuration, and ongoing support for research-specific tools. The focus is on turning institutional technology capabilities into usable, research-aligned workflows.
This helps research teams use and sustain tools for analysis, collaboration, and process automation without having to build and maintain separate solutions on their own. It also helps bridge the gap between research needs and enterprise platforms.
Web and Digital Platforms
This service supports research websites and digital platforms that need to remain accessible, sustainable, and aligned with institutional requirements.
Work may include website development, accessibility remediation, platform management, content structure support, and lifecycle maintenance. Support is aligned with institutional standards and approved web environments.
This helps research websites support dissemination, grant-related needs, and public engagement without creating long-term maintenance burdens for research teams. It also reinforces institutional web governance and accessibility expectations.
Data and Informatics
This service supports research data environments, analytics workflows, and informatics needs across research programs.
Work may include data pipeline development, data management support, analytics enablement, platform integration, and alignment with data governance and compliance requirements.
This helps research teams manage, connect, and operationalize data more effectively without needing dedicated technical staff or disconnected solutions. It also helps keep data practices aligned with institutional platforms, governance structures, and research workflows.
All services are delivered through CMTS service blocks, representing structured units of shared human capital capacity.
This model supports coordinated execution across research environments while reducing ambiguity about ownership, roles, and alignment with centrally managed services.
