Key Capabilities of CMTS Professional Services
We offer proactive managed technology services and deliver innovative, cost-effective solutions tailored to all research computing requirements. This enables customers to concentrate on supporting their mission and core business functions, rather than overseeing IT services directly. Our customer support encompasses procurement to operations, ensuring flexibility, accountability, and agility to adapt to evolving business demands while mitigating risks and ensuring business continuity.
Augmented Intelligence Management Services (AIMS)
Smart Data Cleanup & Structuring
Transforms messy or unstructured data into FAIR-ready formats.
AI-Assisted DMP Outline Generator
Speeds compliance while preserving authorship and ethical clarity.
Grant Opportunity Discovery (Beta)
Personalized, insight-driven opportunity matching.
Format Translator Tool
Converts CVs, biosketches, and sections across funding agencies.
FAIR Discovery & Repository Match
Ensures datasets find appropriate and accessible homes.
Prompt Libraries & Tool Configuration (Beta)
Tailored Copilot/ChatGPT/Gemini support for research workflows.
Workstation & Instrument Management
Lab Computing Services
Setup, compliance, and life cycle management for your lab computers.
Relocation Services
Manage the safe and efficient relocation of workstations and instruments within or between facilities.
Operating System Upgrade Services
Plan and execute upgrades to operating systems to maintain security and performance.
Training Services
Offer training programs for researchers and staff on the use of workstations, instruments, and software.
Workstation Management
Routine operating system maintenance on your lab computers.
Servers & Infrastructure Management
Server Management
Provide resilient and scalable platforms and infrastructure.
Data Infrastructure Solutions
Oversees the operation, maintenance, and security of a client’s physical servers within a data center, ensuring optimal performance and uptime.
Microsoft Azure Cloud Services
Implement and manage cloud-based solutions.
Microsoft Azure Dev Ops
Enable agile development and operational practices with DevOps services.
Data Environment Management
Capacity Solutions
Offers scalable storage solutions tailored to the needs of research-intensive programs.
Data Entry and Validation
Prepares and verifies raw research data for accurate downstream analysis and integration.
Data Storage and Backup
Provides secure, reliable storage with Synology, Azure, and other CMTS resources, including Rubrik-integrated backups at no additional cost.
Data Cleaning and Transformation
Standardizes data to improve quality, accuracy, and compliance through error correction, deduplication, and consistent formatting.
Data Access and Retrieval
Enables secure access with efficient querying and reporting tools to support collaboration and timely publication.
Web & Digital Communications Support
Web Development
Build, program, and maintain websites and web applications to enhance your online presence.
Web Management
Delegate IT tasks for feature management, access control, and compliance.
Digital Marketing
Utilize digital channels to reach and engage with your target audience.
Stakeholders Communication
Maintain regular communication with key stakeholders.
Data Analytics and Informatics Science Management
Data Analysis
Assist researchers with primary and secondary analysis of next-generation sequencing data.
Pipeline Development
Assist researchers with the development of reproducible, accurate, and time-saving pipelines and workflows for data analysis of genome-scale experimental data.
Consultations
Work with researchers to provide access to the appropriate tools for analysis of their data.
Training & Education
Aid researchers in the analysis of their own data through tutorials and presentations covering software and analysis methodologies.
Full-Stack and DevOps Management
eCommerce Solutions
Configure and manage DIR eCommerce products for seamless online transactions.
Multivendor Services
Integrate and manage multiple vendor solutions for streamlined operations.
Laboratory Execution System
Offer a comprehensive solution for lab service requests, workflow processing, and automation into FAMIS.
